1.1 Deeptrading Labs Limited ("Deeptrading", "we", "us" or "our") is a company incorporated under the laws of Hong Kong, with registry number 77822926, and address at RM A1, 11/F, WINNER BUILDING, 36 MAN YUE STREET, HUNG HOM,KOWLOON,HONG KONG
1.2 We provide signals and functionalities are engineered to elevate your trading success rate through AI-driven market insights. ("Software", as defined in Section 2 below). These terms of use ("Terms of Use") govern your access to and use of the Software. The Software is accessible through our website https://www.deeptradings.com ("Website") and/or our mobile application(s) ("App") and application programming interface(s) (API).
1.3 The term "you" or "Client" refers to you, a natural person, or the legal entity on whose behalf you have accepted or otherwise agreed to these Terms of Use. If you accept these Terms of Use on behalf of a legal entity, you represent and warrant that you have the authority to bind that legal entity to these Terms of Use. Developers using the Deeptrading API should refer to the specific Terms of Use applicable to them.
1.4 By accepting these Terms of Use or accessing the Software, you agree to be bound by these Terms of Use and any policies referred to herein, including but not limited to the Privacy Notice, Refund Policy, and Recurring Payments Policy, which all form part of these Terms of Use. If you do not agree to these Terms of Use, do not create an account or use the Software.
| Term | Definition |
|---|---|
| Software | Tools and functionalities provided by Deeptrading are designed to assist you in cryptocurrency trading. |
| Client Account | The account created by you for accessing the Software |
| Subscription Purchase | Purchase of any paid Plan |
| Plan | A subscription plan for the Software with specific features and functionalities (as described on the Website) |
| Fee | The amount paid for a Subscription Purchase |
| Third-Party Services | Services provided by third parties (e.g., crypto signals in the Marketplace) |
3.1 The Software provides trading signals tools and functionalities to manage your cryptocurrency trading risk. These include:
3.2 Detailed information about each functionality is available on our Website. By using the Software, you acknowledge that you have familiarized yourself with all relevant information.
4.1 Refund for Dissatisfaction:
If you are dissatisfied with the Software, you may request a full refund within 3 days of your initial subscription purchase. To request a refund, please contact our support team at support@deeptradings.com.
Refunds will be processed within 14 business days of receiving your request, provided that you have not used the Software extensively during the refund period.
If you cancel your subscription within the 3-day cooling-off period, your access to the Software will be terminated immediately, and any recurring payments will be stopped.
5.1 These Terms of Use and all matters arising out of or relating to these Terms of Use, including non-contractual disputes or claims, will be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.
6.1 By accessing and using the Deeptrading Software, you represent and warrant that:
6.2 We reserve the right to terminate, suspend, or restrict your access to the Software if you become subject to any national or international sanctions, or if providing the Software to you would violate applicable laws.
Customer Support: support@deeptradings.com
Compliance and Data Protection: support@deeptradings.com
Address: RM A1, 11/F, WINNER BUILDING, 36 MAN YUE STREET, HUNG HOM,KOWLOON,HONG KONG
8.1 Entire Agreement: These Terms of Use, including any policies or documents incorporated by reference, constitute the entire agreement between you and Deeptrading.
8.2 Severability: If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
8.3 Independent Contractors: The relationship between you and Deeptrading is that of independent contractors.